Aerospace & Defense Benchmarking Council™

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The Aerospace & Defense Benchmarking Council (ADBC™), an association of aerospace and defense professionals within major corporations or governmental agencies, is dedicated to providing members with an oportunity to identify, document and establish best practices through benchmarking to increase value, efficiencies, and profits.


Benchmarking is a critical aspect of any aerospace & defense quality program
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ADBC™ Mission

To identify "Best in Class" business processes, which, when implemented, will lead member companies to exceptional performance as perceived by their customers.

Benchmarking
Benchmarking is a performance measurement tool used in conjunction with improvement initiatives; it measures comparative operating performance of companies and identifies the "best practices."

Benchmarking creates value by

  • Focusing on key performance gaps;
  • Identifying ideas from other companies;
  • Creating a consensus to move an organization forward;
  • Making better decisions from a larger base of facts.

  • Objectives

    • To conduct benchmarking studies of important business processes.
    • To create a cooperative environment where full understanding of the performance and enablers of "best in class" business processes can be obtained and shared at reasonable cost
    • To use the efficiency of the consortium to obtain process performance data and related best practices from inside the defense industry.
    • To support the use of benchmarking to facilitate process improvement and the achievement of total quality.

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    Membership

    The scope of ADBC™ membership is open to individuals employed as permanent employees of companies in the aerospace and defense industries.

    Company membership will be considered with respect to compliance with ADBC™ mission, goals and operating guidelines, as well as, qualification of the organization within the scope of membership.

    Participation in specific efforts will be optional and open only to members with costs shared by the participants. Members pay only if they join a specific study. Currently, membership in ADBC™ is free.

    We reserve the right to review membership applications and to make the final decision whether or not to accept any application.

    Consulting firms are ineligible for membership.

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    Benefits of Membership

    Studies:

    ADBC™ will identify and present to members opportunities to participate in benchmarking studies on various topics addressing issues of importance to aerospace and defense companies.

    There are two types of Benchmarking studies provided:

    • Consortium studies are offered to the membership as a whole with costs divided.
    • Single company sponsored studies addressing the interest of one member company can be offered to other selected members for no fee.

    The association will also support the aerospace and defense industries' benchmarking efforts:

    • Research - Access public and private databases.
    • Identify study participants - Top companies in aerospace, defense and related industries.
    • Collect data - Manage response collection with the participants as a third party.
    • Lead site visits - Structured with best participants.

    Roundtables:

    Interest group roundtables will be organized throughout the year.

    Members will pay a nominal fee to join real and virtual roundtable discussions that address specific processes for manufacturing industries.

    Cost:

    Currently, membership in ADBC™ is FREE! Costs of studies are shared by the participants.

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    Current Benchmarking Initiatives

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    Industry Focused

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    Process Focused

    911 Call Center
    Abandoned Property Management
    Activity Based Costing
    Accounting and Finance
    Accounts Payable
    Agile Manufacturing
    Aging Workforce Management
    Application Development
    Application Maintenance
    Asset Management
    Asset Tracking
    B2B
    B2C
    Billing Process Management
    Brand Value Management
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    Capital Asset Management
       • Hardware Asset Management
       • Software Asset Management
    Capital Expenditures
    Capital Project Management
    Clinical Trials Standards
    Career Pathing
    Collections
    Complaint Handling
    Consumer Products
    Contact Center
    Contact Center Customer Satisfaction
    Contact Center Offshore Outsourcing
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    Corporate Cost Reduction
    Corporate Governance
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    Corporate Printing
    Corporate Travel
    Credit & Collections
    Culture Integration
    Currency Strategy
    Customer Database
    Customer Intimacy
    Customer Listening
    Customer Profitability
    Customer Relations Strategies
    Customer Relationship Management
    Customer Satisfaction
    Customer Service
    Data Mining
    Desktop Support
    Disease Management
    Dispute Resolution
    Distribution & Logistics
    Disaster Preparedness & Recovery
    eCommerce
    E-mail Management
    Employee Development & Training
    Employee Profiling
    Employee Retention
    Employee Talent Development
    Enterprise Continuity
    Environmental Health & Safety
    Equal Employment Opportunity
    Executive Accountability
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    Extranet
    Facilities
    Facilities & Real Estate
    Federal, State, Municipal Finance Managers
    First Contact Resolution
    Fleet Management
    Global Organization Structure
    Help Desk
    Human Resources
    Information Systems
    Information Technology Architecture
    Information Technology Asset Management
       • Hardware Asset Management
       • Software Asset Management
    Information Technology Customer Satisfaction
    Information Technology Facilities Management
    Information Technology Financial Managers
    Information Technology Human Resources
    Information Technology Measurement
    Information Technology Offshore Outsourcing
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    Intranet
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    Knowledge Workers
    Lean Benchmarking
    Lean Manufacturing
    Management Development
    Manufacturing Technology
    Marketing
    Mergers
    Network Security
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    Offshore Outsourcing
    Order Management
    Outage Communications
    Outsourcing
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    Pandemic Flu
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    Pricing Management
    Policymaking
    Process Harmonization
    Procurement and Supply Chain
    Product Development
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    Remittance Processing
    Reverse Engineering Costs
    Risk Management
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    Server Support Management
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    Shared Services
    Shared Services Satisfaction Processes
    Six Sigma
    Skills Replacement
    Small Business Executives
    Software Certification
    Statement Processing
    Strategic Resizing and Restructuring
    Supplier Cost
    Succession Planning
    Talent Acquisition Management
    Talent Development/Management
    Tax Policies and Administration
    Technical Accounting
    Technology Assessment
    Technology Manufacturing
    Telemarketing
    Total Cost of Ownership
    Transfer Pricing
    Travel
    Treasury Management
    Utility Managers
    Voice of Customer
    Workforce Management

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    All names submitted to this site shall be used expressly for the purpose of networking organization in benchmarking studies. Names are used for this organization and also for the ebenchmarking™ Newsletter. No names submitted to this site are ever sold. If you suspect that others are using this list please call us at 1-888-323-6246. Individual's names are confidential and will not be released. However, a company or organization name may be listed as our member.


    Wednesday January 07, 2009


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